Privacy Policy, Security & Disclaimer

/Privacy Policy, Security & Disclaimer
Privacy Policy, Security & Disclaimer 2017-09-16T01:22:14+00:00

Introduction

This policy outlines what information is collected by 3 Crowns Technologies Pty Ltd and its related products and services. It further details why we collect information , what we do with that information, how we share it, and how we handle any information/content you place in any of our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

Scope

This Privacy Policy applies to any information that we obtain through your use of “3 Crowns Technologies Services” via a “Device” or when you otherwise interact with 3 Crowns Technologies.

3 Crowns Technologies Services” include our:

  • Websites
  • SaaS Products – Coastalcoms
  • Downloadable Products

but does not include:

  • Coastalwatch products or services for which there is a separate privacy policy provided.
  • Third Party Products. These are any third party products or services that you may choose to integrate with 3 Crowns Technologies product or services, such as third party Add-Ons available using Bureau of Meteorology information. You should always review the policies of third party products and services to make sure you are comfortable with the ways in which they collect and use your information.

A “Device” is any computer used to access the 3 Crowns Technologies Services, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

Unless otherwise stated, our SaaS Product (“Coastalcoms”) and our Downloadable Products are treated the same for the purposes of this policy.

By registering for, or using 3 Crowns Technologies Services, you consent to the collection, transfer, processing, storage, disclosure and other use of your information as described in this Privacy Policy.

Definitions

Add-On: a bundle of code, resources and configuration files that can be used with a 3 Crowns Technologies product to add new functionality or to change the behavior of that product’s existing features.

Content: any information or data that you upload, submit, post, create, transmit, store or display in any 3 Crowns Technologies Service.

Downloadable Products: 3 Crowns Technologies’s downloadable software products and mobile applications, including Add-Ons created by 3 Crowns Technologies, that are installed by customers on an infrastructure of their choice. Downloadable Products do not include Add-Ons created by third parties, even when they are accessed through 3ctech.com.au, coastalcoms.com or available through the Coastalcoms SaaS product.

Information: encompasses all of the different forms of data, content, and information collected by us as described in this Privacy Policy.

Personal Information: information that may be used to readily identify or contact you as an individual person, such as: name, address, email address, or phone number. Personal Information does not include information that has been made anonymous such that it does not allow for the ready identification of specific individuals.

SaaS Products: include 3 Crowns Technologies’s “Cloud” hosted solutions, as well as other 3 Crowns Technologies hosted solutions that display a link to this Privacy Policy (such as Coastalcoms). For the avoidance of doubt, if an 3 Crowns Technologies hosted solution displays a link to a different privacy policy, then that other privacy policy shall apply.

Websites: 3 Crowns Technologies websites, including but not limited, to coastalcoms.com, Coastalcoms.com, secureGO.com, and any related websites, sub-domains and pages.

Customer Data Usage and Transfer

Customers of 3 Crowns Technologies may electronically submit data or information to the Company’s SaaS services (“Customer Data”).

3 Crowns Technologies services will not review, share, transfer, distribute, or reference any such Customer Data to a third-party unless authorised by the customer via the 3 Crowns Technologies related products and services or as may be required by law. 3ctech.com.au may access Customer Data for the purposes of providing the services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.

Legal requirements for data sharing

3 Crowns Technologies and its related sites and services will only release your information where an Australian law or a court/tribunal order explicitly states that we have a legal obligation to comply with the request and cannot choose to act differently.

Data storage, transfer and security

3 Crowns Technologies hosts data with hosting service providers in the United States and Australia. All 3 Crowns Technologies systems are secured behind firewalls to restrict access to non-public services that store sensitive and personal information. Access to these systems and services is using strong, passwords and encrypted channels. All communications with public services is via encrypted channels. Within the system, users are not able to access any personal information of other users outside their organisation, and within an organization, this information is restricted to names and email addresses only.

While we take reasonable efforts to guard your Personal Information and data, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you choose to store in Websites or SaaS Products are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

Choice/Opt-Out

Our sites and services provide users the opportunity to opt-out of receiving newsletters from us and our partners when we send information or messaging.

Our site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service:

  • You can send an email to support@3ctech.com.au
  • You can call 3 Crowns Technologies Support within Australia on: 07 5607 1210
  • You can call 3 Crowns Technologies Support from overseas on: +61 7 5607 1210
  • You can send mail to the following postal address: PO Box 385, Varsity Lakes QLD 4227

Change/Modify

Our sites and services gives users the following options for changing and modifying information previously provided:

  • You can send an email to support@3ctech.com.au
  • You can call 3 Crowns Technologies Support within Australia on: 07 5607 1210
  • You can call 3 Crowns Technologies Support from overseas on: +61 7 5607 1210
  • You can send mail to the following postal address:

PO Box 385, Varsity Lakes QLD 4227

Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

3 Crowns Technologies Pty Ltd
194 Varsity Parade, Varsity Lakes QLD 4227
support@3ctech.com.au
sales@coastalcoms.com

Disclaimer

The information contained herein is published as a guide only and, whilst the publishers believe that the information is correct, they do not accept any responsibility for any error or omissions or for any loss or damage incurred by any person directly or indirectly due to reliance on such information, and the user of such information does so at his own risk.

Disclaimer relating to Bureau of Meteorology information

You accept all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using this site and any information or material available from it.

To the maximum permitted by law, the Bureau of Meteorology and 3 Crowns Technologies exclude all liability to any person arising directly or indirectly from using this site and any information or material available from it.

Always Check the Information

Information at this site and on our apps:

  • is general information provided as part of the Bureau of Meteorology’s statutory role in the dissemination of information relating to meteorology.
  • is subject to the uncertainties of scientific and technical research
  • may not be accurate, current or complete
  • is subject to change without notice
  • is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances
  • the material on this web site may include the views or recommendations of third parties, which do not necessarily reflect the views of the Bureau of Meteorology or indicate its commitment to a particular course of action.

Security Risks and Computer Viruses

The World Wide Web operates across insecure, public networks. You assume all risks associated with use of the websites or SaaS products including:

  • risk of your computer, software or data being damaged by any virus, disabling codes, worms or other devices and defects which might be transmitted or activated via the website, or your access to it or the downloading of files from the web site
  • connections transmitted to and from this site being intercepted and modified by third parties

Links to External Web Sites

The Bureau of Meteorology has no direct control over the content of any linked sites, or the changes that may occur to the content on those sites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external web sites.

Links to external web sites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites. Users of links provided by this web site are responsible for being aware of which organisation is hosting the web site they visit.